Your Business is our Business

The implementation of a software solution is the beginning of a close business relationship. It's important to us to be recognized as a confident partner. Therefore we are always available for your questions and requests - either by our support hotline or online.

NAVAX is permanently observing the market and new technologies. We guide you through the complex area of business software solutions. NAVAX is offering a wide service range from the initial installation to continuous support by our customer care center. We are the solution partner for small, medium-sized and large international companies.

Services

• Consulting
• Project Management
• Coding, System Integration
• Interface Development, Testing
• Training
• Rollout, Implementation & Management
• Continuous Support (Hotline, 24 hours Service Database…)
• Project Operations

Project workflow

At six subsidiaries we analyze, structure, optimize and service the requests of our customers from many different industries. Our goal is to meet all the requirements of our customers to gain highest customer satisfaction and efficiency.

• Step 1
  NAVAX learns all about your company's corporate structures, processes, products and services. We collect, understand and record all informations. During a workshop we match our results with your requirements and goals. The results of this workshop will be summarized in an i-book. This will be the basis for your individual, customized solution.
   
• Step 2
  In this step your business software solution gets implemented. The standard  features of our Business software are complemented by your company's specific demands. Before going live we run several tests on a pilot installation to guarantee a bug-free solution.
   
• Step 3
  All your employees are offered an intensive, professional training to get ready for your new business software solution. The training is followed by a customer testing phase. The last step is the going live with your database, permanently supported by our team.
  

It is our corporate philosophy to support beyond the successful implementation of a software solution. This service assures a frictionless, long term operation and an increase of your customer's satisfaction. Our customer care team, our hotline and our 24 hours service database are ready for your inquiries.